Brutkey

Julian Fietkau
@julian@fietkau.social

@FediTips@social.growyourown.services I feel like when people ask for randomly assigned servers, there's a strange forgetfulness about which specific problem the default server was meant to solve.

Among people who signed up in 2022, the biggest reason (by far!) why people involuntarily left – that is, wanted to keep using Mastodon but failed to – was that they changed phones or browsers or just wanted to sign in on another device, and couldn't because they didn't know what server they were on.

Bruce Elrick
@virtuous_sloth@cosocial.ca

@julian@fietkau.social @FediTips@social.growyourown.services
Is the sign-up email for a single software such as Mastodon predictable/regular enough that 80% of those cases could be solved by advising people to search for some text in their email?

Like if the default sign-up email contained "Mastodon" and when server admins customized it, there would naturally be a low chance they'd edit it radically enough to remove that word.

Or similarly, if a convention was established to include the word "fediverse", would that help?

/shrug/


Bruce Elrick
@virtuous_sloth@cosocial.ca

@julian@fietkau.social @FediTips@social.growyourown.services
Hmmm... This is encouraging... My journey in a simple email search:

Julian Fietkau
@julian@fietkau.social

@virtuous_sloth@cosocial.ca @FediTips@social.growyourown.services Yeah, I have a reply about this somewhere downthread. Searching up the email is a (high-friction but workable) individual solution if someone has forgotten their server and is willing to put a few minutes of effort into regaining access, it's not a good solution to the overall problem of people not remebering their server. At the very least it's a hassle each time.

Fedi.Tips
@FediTips@social.growyourown.services

@julian@fietkau.social @virtuous_sloth@cosocial.ca

"Like if the default sign-up email contained "Mastodon" and when server admins customized it, there would naturally be a low chance they'd edit it radically enough to remove that word."

If you signed up to a Mastodon server, the email will contain the word "mastodon" even if the server is called something else.

"At the very least it's a hassle each time."

How often will people forget the name of their server?