Brutkey

lianna
@lianna@micro.webgarden.click

@FediTips@social.growyourown.services @kate@aus.social Tested this out on my aunt-in-law.

She got two sentences far before she gave up with a condescending handwave motion, giggling to herself that "oh honey, this already sounds way too complicated, you lost me, you know I'm too old for this". She went on to prepare some tea.

Apparently the phrase "join Mastodon and the Fediverse" did the job. She doesn't want to sign up to something that 'comes with some secondary contract to something else, and who knows when you can cancel that or if I even need it'. She reiterated that she doesn't 'need two social medias' and that it can't be easy if it's two things in one. 'Facebook is just one app and that's perfectly fine', after all.

She apparently had made bad experiences with a TV sat salesman 30 years ago who sold her a combo contract that included not only the TV connection but also an internet connection she didn't need, and she felt cheated and deceived.

Of course she didn't read the Fediverse explanation link because she doesn't click links. 'If it doesn't fit into the same page, it's too complicated anyway.'

When prompted to click regardless, she reluctantly did, and upon spotting multiple paragraphs worth of text and more links, she immediately decided it'd be too long and complicated anyway. She condescendingly said it's very nice of me to try and help her but that she's too old for nerdy hobbies.

She's back on Facebook now, complaining about people she doesn't know putting photos on her timeline, and about all the right-wing fake news she's correctly identifying as such (thank god).

Fedi.Tips
@FediTips@social.growyourown.services

@lianna@micro.webgarden.click

Thanks so much for the really detailed feedback report and for trying! 🙏

This is really interesting! 👍

I'm not sure what can be done in this particular scenario, it sounds like she thought it was some kind of commercial agreement? 😦

Also I'm guessing Mastodon is perhaps just not similar enough to Facebook to make a direct switchover workable, even if she did sign up?

This is all useful feedback though, will keep your post in mind!

lianna
@lianna@micro.webgarden.click

@FediTips@social.growyourown.services No no, no worries. I don't think this is actionable feedback that should be acted upon.

Some people just really want to find excuses to avoid changing their habits or world views. "I don't know of it so it must suck" is a very common reaction in many aspects of life.

I wanted to demonstrate that a lot of the voices calling the Fediverse inaccessible or too complicated are not acting in good faith. They've never made an attempt to think about it at all because they've pre-decided that they don't want it and don't need it.

Some generations were brought up with the wisdom that if it's not advertised by a handsome man in a nice suit and backed by an important-sounding corporate name, it must be a scam or some kind of inferior product.

We shouldn't take these complaints at face value ('the Fediverse is too complex for normal people'), but as of what they are: expressions of discomfort with the unknown and new.

lianna
@lianna@micro.webgarden.click

@FediTips@social.growyourown.services The reason she thought it was a commercial agreement is twofold: first of all due to the belief that services are always for-profit corporate products, and secondly that she fundamentally distrusts anything she views on a screen: any misclick in her mind can potentially make her lose all her money or sign her up for a lifelong contract. She knows she doesn't understand computers, she knows there's misinformation and hackers and fake news and scams, and thus she accepts that everything she sees is too good to be true as a general truism.

Fedi.Tips
@FediTips@social.growyourown.services

@lianna@micro.webgarden.click

Thank you for the replies, those are really interesting and insightful 🙏