Brutkey

RevK :verified_r:
@revk@toot.me.uk

OK to simplify...

What legal basis is there for...

1. Courier, after delivery, where they paid duty/vat on an import, recovering from recipient.
2. Courier recovering any admin fee they decide on, from recipient.
3. Courier refusing delivery (with no consequences) for wanting duty/vat/admin fee from recipient before delivery.

These should not be complex questions - they should be legally resolved, and even have legislation (for Royal Mail, some of these do).

So why is this not simple?

Ed Davies
@edavies@functional.cafe

@revk@toot.me.uk When you order the item, doesn't it usually say something in the seller's terms about the customer being responsible for import duties and fees? So you're rather buying a pig in a poke.

RevK :verified_r:
@revk@toot.me.uk

@edavies@functional.cafe so seller can sue me if I don’t pay. That will be fun.

What gets me is they don’t seem to state a legal basis for any of it even when challenged.

That suggests it is, in fact, a scam.

This is not new. They must know the legal basis if there is one.

FedEx once cited a law allowing Royal Mail to charge a fee. But FedEx is not Royal Mail. Why not quite the law allowing FedEx (or any courier) the right to charge a fee? Clearly because they have no such right.

Steve Hill 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺
@steve@mastodon.nexusuk.org

@revk@toot.me.uk @edavies@functional.cafe presumably the seller could refuse a refund for the thing you bought if it is returned due to non-payment of the admin fee if the seller's T&Cs say you will pay any additional fees the courier imposes.