Brutkey

RevK :verified_r:
@revk@toot.me.uk

@davidga@mastodon.xyz It helps if the demand is after delivery and has bank details so you can send payment just for the vat/duty and not the admin fee.

It leaves them just chasing their admin fee, which I find they often give up on, eventually!

I'll be interested to see how a counter claim to their arguments works. Using every trick they use ("it's in the contract", etc) back at them for my admin fee, just to see how they cope.

We'll see.

Steve Hill 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇪🇺
@steve@mastodon.nexusuk.org

@revk@toot.me.uk @davidga@mastodon.xyz Do you even need to pay vat/duty if it has already been delivered? Surely you are not under contract to pay that, and if the HMRC want it they can invoice you directly?

RevK :verified_r:
@revk@toot.me.uk

@steve@mastodon.nexusuk.org @davidga@mastodon.xyz I have wondered that too.

Steve Hill 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇪🇺
@steve@mastodon.nexusuk.org

@revk@toot.me.uk @davidga@mastodon.xyz I'm very surprised that it isn't just standard process for couriers to withhold the delivery until fees/duty have been paid. Throwing away the only leverage they have seems a bit short sighted.

Steven Reed
@srtcd424@mas.to

@steve@mastodon.nexusuk.org @revk@toot.me.uk @davidga@mastodon.xyz there seems to be an /almost/ reasonable basis for them charging it, but I still don't really understand why it's not included in the total delivery price quoted to the sender.

If I was a courier firm I think I'd be building a blacklist of addresses that have refused the admin fee, and holding those deliveries until it's paid in advance.

The whole thing is a really weird area IMO.

Steve Hill 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇪🇺
@steve@mastodon.nexusuk.org

@srtcd424@mas.to @revk@toot.me.uk @davidga@mastodon.xyz To me, it just seems to be part of the job they have already been paid to do (delivery). They don't charge the recipient a surcharge because it turned out they needed to fly the parcel from the sender's country to the recipient's country, so why should they surcharge the recipient because it turns out they need to do some completely routine paperwork?