Laurent Bercot@ska@social.treehouse.systems
@ariadne@social.treehouse.systems once, I had DNS problems with my ISP, and since I could not get them to listen to me, I sent them a very detailed, factual explanation of how DNS works, pointing out exactly what they were doing wrong and how they could fix it.
A screenshot of my e-mail found its way (anonymized) to the personal blog of one of the guys working at this ISP at the time: the blog entry was sarcastically titled "Yes, please teach your ISP how DNS works".
Yeah, except I was right and if you don't want me to teach you how to do your job, you better do it right in the first place, kiddo.
John Timaeus@johntimaeus@infosec.exchange
@ska@social.treehouse.systems @ariadne@social.treehouse.systems
I have had to do the:
"Yes I rebooted it; yes I'm connected to my wifi; yes the connection is still crap. Before we go further wasting both our time, please put my name into an Amazon search.
Now will you send a tech out to look at the wire that squirrels have been chewing on?"