@paco@infosec.exchange
I don’t think people today have enough experiences with toasters. Or maybe they have smart toasters and that’s why they don’t get this analogy.
A toaster couldn’t be much simpler. Bread goes in, toast comes out. Incredibly predictable. Incredibly reliable. Totally understandable. When you make technology that is THAT kind of reliable and intuitive, you have made a huge accomplishment.
Too much today we are left wondering. Why did it do that? Did I cause that? Did “they” update it and make it do something new? Will it happen again or is this just a transient error? Can I get it to go back to how it was?
And it’s been this way a while. A lot of people are used to it and don’t know there’s a different way for technology to be.