Brutkey

Chris Mackay 🇨🇦🇨🇦
@tantramar@mastodon.social

Have had to interact with Squarespace for a client recently (thanks, Google Domains, for pulling a Google, walking away, & handing everything to the least-competent provider).

In 30+ years making websites for a living, I’ve never seen such dysfunctional crap. My client’s CC expired, but there’s no way to update it. Support sends broken/useless links. No phone support. Client adds me as a manager; Squarespace won’t let me login: “incorrect password” AND “account not found”. (I mean, pick one.)
🙄🙄


Catherine Babault
@CatherineBabault@mastodon.social

@tantramar@mastodon.social SquareSpace client service is inexistent. Used to be good years ago but now you can't get any answers.

Chris Mackay 🇨🇦🇨🇦
@tantramar@mastodon.social

@CatherineBabault@mastodon.social It’s approaching GoDaddy levels of dark patterns (or incompetence — take your pick).

Catherine Babault
@CatherineBabault@mastodon.social

@tantramar@mastodon.social What are the alternatives to SquareSpace for people who can't / don't know how to build their own website?