@jessamyn@glammr.us
The guy who was waiting, politely though fidgety, was Steve. Recognizable as an old timer, he had a Tracphone from Walmart, minutes he'd paid for and no idea what to do next. Somehow his new phone had a PIN on it ("How?" "Don't know.") and we spent the next 30-40 min trying out PINs and also trying to get the phone reset. I am not Android-native and this took longer than I would like as I tried various websites' advice (manufacturer's website no help, even Reddit was only sort of useful here).
@jessamyn@glammr.us
As I am speedreading these websites, Steve is telling me about his diabetes ("the sugar"), his old job as a janitor ("nice people") or his all black cat who likes to snuggle with him in his easy chair. I know this is how old timers make friends and I am both honored and a terrible multitasker. This takes longer than I'd prefer, but the %$&$#&^ thing FINALLY gets wiped and then we get to go through the mind-numbing steps of typing in the numbers from the Tracphone activation/minutes hokey-pokey.